VILDEN Arc Sanctuary – 3-Person Far-Infrared Sauna

• Ceramic Tube Array + Extra-Carbon Core far-infrared heating network
• Dual high-fidelity speakers with FM/AM/Bluetooth streaming
• 7-color LED chromotherapy light system
• Integrated Oxygen Bar & ionizer for continuous air purification
• LED reading light and ventilation ports
• 8mm tempered safety glass, dual-arched architectural front

Model: SMT-Relax2 (VILDEN Arc Series)
Capacity: 5'11" x 5'11" x 6'3" — comfortably accommodates up to 2 adults, space for 3
Timber: Premium Solid Canadian Hemlock, natural untreated finish
Heating: Ceramic Tube Array + Extra-Carbon Core far-infrared panels
Power: 3400W High-Output
Glass: 8mm heavy-duty linear tempered safety glass
Controls: Digital panel, USB / MP3 / FM / Bluetooth

Electrical: 240V (double-pole breaker required), 14.17A draw, 20A circuit breaker, 16.0A max continuous load (80% rule), 12 AWG copper wire minimum, NEMA 6-20R outlet. No neutral required in most setups (3-wire: two hot + ground) — verify with your unit's manual. Plug directly into the wall outlet, no extension cords.

Certifications: CE (EU health, safety & environmental compliance), FSC (sustainably sourced timber), SAA (Australian/NZ electrical safety approval), LVD (EU low-voltage safety directive), and ETL (independently tested to UL safety standards for North America).

Every VILDEN Arc Sanctuary is kiln-dried to eliminate wood warping and tested to meet low-EMF emissions safety standards.

Precautions

• If the temperature becomes unbearable, decrease the temperature or shut off the sauna immediately.
• Do not use if pregnant, if you have serious inflammation, a fever, a communicable disease, acute bleeding, or are intoxicated.
• Do not consume alcohol or drugs when using the sauna.
• Do not splash water on any electrical component inside the sauna.
• Do not bring wet towels into your sauna or any substances that could harm the interior of your sauna.
• Do not install a lock on your sauna.
• All repairs need to be authorized by the supplier's representative; otherwise product warranty may be voided.

Cleaning and Maintenance

• Use a clean, damp towel to wipe off the bench, floor, and around the back panel.
• Do not use a towel that is too wet and can drop water inside the sauna.
• Do not use cleaning agents inside the sauna.
• Keep the sauna dry and clean — do not leave towels, water glasses, or bottles inside the sauna after use.
• Wipe the exterior surface of the sauna with a towel and clean the glass at least once a month.

We accept all major credit cards, Shop Pay, and other secure checkout options through Shopify Payments. Flexible payment plans may be available through Shop Pay Installments — see our Financing page for details.

Build Time: 30-35 days
Shipping & Handling: 55-65 days
Order-to-Door: ~100 days (12-14 weeks)

Delivery arrives via specialized freight carrier with residential liftgate service, curbside only. We recommend two people be present to move panels into your space.

Every VILDEN suite carries the manufacturer's 1-year warranty on all accessories — including the heater, wood paneling and accessories (stools, backrests, headrests), lighting, control boards, and oxygen bar — administered through Norden Soul as your authorized dealer.

• Within the first year, manufacturing defect: free replacement, with shipping covered by us.
• Within the first year, damage from use: free replacement, with freight covered by you.
• After the first year: replacement parts available at cost, with freight covered by you.

Repairs must be authorized by the manufacturer's representative before any work is done — unauthorized repairs may void this warranty. Contact us to start a claim.

Full technical spec sheet coming soon. Contact us for detailed documentation in the meantime.